Privacy notice

Last updated 12 October 2026

Craic Labs is a small business based in Dublin, Ireland. This page explains what personal information we collect, why, and the choices you have. If anything is unclear, email hello@craiclabs.com.

Who is responsible for your information

Craic Labs, Dublin, Ireland. Contact: hello@craiclabs.com.

What we collect and why

Order detailsYour name, email, phone number and delivery address, so we can confirm your order, post it and deal with any problem. Our legal basis is that we need it to carry out the contract with you.

Photos, titles and captionsWhat you add to your albums when you use our souvenir stickers. We store it so the album opens when a sticker is tapped. Our legal basis is, again, providing the service you asked for.

Emails you send usWe keep them so we can answer you and keep a record of your order.

We don't use advertising or tracking cookies, and we don't run analytics on this website.

Who can see your albums

An album is shown to anyone who taps its sticker or has its link. The link is the only protection, so don't put anything in an album that you wouldn't show someone holding that sticker. The private page that lets you edit your albums has its own secret link. Keep it to yourself, because anyone who has it can change your albums.

Photos are resized on your phone before upload, so the stored photo has no location data inside it. If a photo has a place and date, we record them separately, and only when you switch on the map for that album. Places are saved to about 100 metres and dates to the day. When the map is switched off, nobody but you can see them.

Who else handles your information

Cloudflare hosts our website and the album service, stores your photos, and forwards email sent to our address. We keep photos in Cloudflare's EU storage region. Cloudflare acts on our instructions under its data processing terms, which include standard contractual clauses for any transfers outside the EU.
OpenFreeMap supplies the map pictures when someone opens a map. Their browser contacts OpenFreeMap directly, so OpenFreeMap receives their IP address. OpenFreeMap says it uses no cookies and no user accounts. See openfreemap.org.
Our email provider holds the emails you send us.
The postal service receives your name and address to deliver your order.

We don't sell your information and we don't use it for marketing unless you tell us you'd like to hear from us.

How long we keep it

Photos and albums: until you ask us to delete them, or until we stop running the service, in which case we'll give you notice so you can keep your photos.
Order and contact details: as long as we need them to look after your order, and then as long as the law requires us to keep business records.

Your rights

You can ask us to show you what we hold about you, correct it, delete it, restrict how we use it, give you a copy, or stop using it where we rely on our own interests. Email us and we'll reply within one month. If you ask us to delete your albums, we'll remove the photos and the albums from our systems.

If you're unhappy with how we've handled your information, you can complain to the Data Protection Commission at dataprotection.ie. We'd appreciate the chance to put it right first.

Changes

If we change this notice we'll update the date at the top.